Hire an Admin Virtual Assistant
with Trace Soft Solution

An Admin Virtual Assistant can basically take on your receptionist or personal assistant tasks such as managing your emails, setting calendar appointments, and basic bookkeeping.

It’s one of our most highly requested virtual assistant roles that helps you stay on top of client relationships and everyday tasks.

Admin Virtual Assistant

Free up your time now

We look after the technical stuff!

We’ll take charge of orientation, onboarding and technical aspects such as access, platforms & systems.

Performance & results matter

Our Team Leaders oversee your VA’s work and communication with you to make sure your expectations are met.

1 week free & fast replacement

If for any reason you’re not happy with your VA, we’ll find you a new replacement fast and include 1 week of free VA Service to allow your new VA to settle in.

Examples of what an Admin Virtual Assistant can do

Administration Virtual Assistants help with the backend tasks that keep your business running day-to-day. They are one of the most diverse assistants because they can switch between different functions and cover the entire business if necessary! From managing your calendar to handling clients, it’s the perfect support you can get for entrepreneurs and business owners.

Email and Calendar Management

  • Filtering emails
  • Delete spam
  • Sending follow-ups and reminders
  • Send newsletters to subscribers
  • Set and schedule appointments
  • Confirm appointments and attendance
  • Manage your schedule
  • Make event arrangements
  • Make travel arrangements
  • Manage staff birthdays and anniversaries
  • Send reminders about calls and meetings

Client Relationship Management

  • Track important dates (e.g birthdays, anniversaries)
  • Organise cards and gifts
  • Manage voicemail messages
  • Answer customer service emails
  • Live chat and Instant Messenger
  • Respond to social media enquiries
  • Process orders and requests
  • Online community management
  • Post to forums and blogs
  • Process unsubscribe requests
  • Respond to forums/boards
  • Moderate comments and reviews
  • Add contacts to CRM
  • Update contact information

Office Assistance

  • Update and manage website content
  • Day-to-day admin support
  • Database management
  • Document storage and organisation
  • Data entry
  • Transcriptions
  • Create spreadsheets and powerpoints
  • Create and update reports
  • PDF conversion, splitting and merging
  • Create letterheads and templates
  • Project management

What makes a great Admin Virtual Assistant?

  • Able to become an integral part of your team to ensure things are completed in a timely manner, accurately, and communicate any changes with customers
  • Familiarity with current technologies and cloud-based platforms
  • Excellent written, verbal communication, and interpersonal skills
  • Excellent time management and organizational skills
Social Media
100%
Administrative
100%
Communications
80%
Technical
60%
Creativity
80%
Marketing
80%

How much does an Admin Virtual Assistant cost?

We hire qualified VAs from the Philippines at a significantly lower cost than what you would spend on a local employee. Below are examples of the cost differences just for an annual full-time salary, but keep in mind that hiring a VA also saves you from overhead and new hire costs too.

Role Example Local employee (AUD) Admin VA (AUD)
Executive Assistant $87,609 $35,000 (save $52,609/yr)
Administration Assistant $65,545 $35,000 (save $30,545/yr)

*excluding GST